218-759-1866
10AM-6PM CST

Welcome to R&R Arms!

Terms and Conditions

Privacy Policy
Here at R&R Arms, we respect your privacy. R&R Arms does not sell or distribute any of your personal information. Your credit card information is NEVER stored in our system. The information R&R Arms has collected from you will only be used to help us determine whether or not you can purchase certain restricted products. The only time we will ever use your contact information is to notify you in regards to requested product availability, current order information, or any other matters we believe are important.

Typographical Errors
R&R Arms prides itself in having accurate product information. However, we do reserve the right not to honor typographical or image errors that may occur in the information we receive from our suppliers. R&R Arms reserves the right to cancel any order for product that is listed at the incorrect price. Any order that is canceled due this type of error will certainly be credited to your account.

Links to Third Party Site
Our Web site contains certain links to third party sites, such as our vendors. R&R Arms is not responsible or liable for the privacy practices or content found on these sites, so be sure to check out the Privacy Notice of each site you visit.

VIP Membership
We are more than happy to assist you in your purchases. However, when it comes to age restricted products, R&R Arms requires certain information from you in order to verify your age and eligibility to purchase restricted items which include: firearms, handguns, primers, powder, ammo, etc. If you are interested in purchasing age restrict products, please follow the steps listed below. A background check is needed for the purchase of certain restricted products, such as firearms. In such a case where a background check is necessary, the product will be sent to an Federal Firearms License (FFL) Dealer who will run that background check before you receive your product. The FFL Dealer does have the right to charge for this service.

How to Purchase Ammunition, Powders, and Primers
There are a few steps you will need to complete before purchasing ammunition, powders or primers. 
1. Sign up online. On www.rrarms.com home page, there is a "Sign Up" button at the very top center of the page. Click on that, and you will be asked to create a user name and password. You will also be asked to provide your billing address, email address, and phone number.
2. Fax or email us a copy of your drivers license. (Email Address: service@rrarms.com / Fax Number: 218-333-9213). This will prove you are of age to purchase the age restricted product. You will receive an email once we have updated your account.

How To Purchase A Firearm
There are a few steps you will need to complete before purchasing firearms.
1. Sign up online. On www.rrarms.com home page, there is a "Sign Up" button at the very top center of the page. Click on that, and you will be asked to create a user name and password. You will also be asked to provide your billing address, email address, and phone number.
2. Fax or email us a copy of your drivers license. (Email Address: service@rrarms.com / Fax Number: 218-333-9213). This will prove you are of age to purchase the age restricted product. (You will receive an email once we have updated your account. At this time you can purchase the firearm. However, we cannot ship it until we receive your dealer's information.)
3. Contact your dealer. Firearms must be sent to a licensed firearms dealer. Have your dealer send us a copy of their FFL (Federal Firearms license) WITH YOUR NAME ATTACHED SOMEWHERE ON THE CORRESPONDENCE.

Orders
We accept several forms of payment, the fastest being credit card. If you decide to mail in your payment (cashiers check, personal check, money order), we cannot pull the items from inventory until the payment is received. Be sure to verify the total amount of your order either by placing a mail order, or calling a representative at 218-759-1866. Due to prices increases, product pricing is subject to change without notice. Prices are not guaranteed until payment is received.

It is our goal to ship your order as soon as possible. However, do allow 2-5 business days to process most orders, excluding weekends and holidays. On some occasions depending on your time zone, orders submitted after 10 A.M. (Central Standard Time) may not be processed until the next day. Orders placed on Fridays may not be processed until the next business day (Monday).Please keep in mind that the shipping method you choose does not change the speed of processing.

All UPS / USPS shipped orders enter the processing stage immediately. Once an enters this stage, we are unable to add to, alter or cancel the order. Please place a new order if you wish to order more items.

R&R Arms reserve the right to cancel any order or part of an order in which a malfunction occurs and/ or deem improper. We will notify you of such cancellations or inquire into a solution. Your account will be credited back for any order or part of an order that is canceled.

Be sure to check your local laws prior to ordering. R&R Arms is not responsible for knowing local laws pertaining to firearms, ammunition, and other weapons in your area. Any order which cannot be fulfilled due to local law restrictions will be subject to a restocking fee.

Shipping
Shipping time is the number of full business days (Monday-Friday) it takes a product to reach you from the date it is shipped from the warehouse. For UPS, ground shipping times vary from two to ten business days depending on the proximity of your shipping address to our warehouses. Deliveries are not made on weekends or holidays.

Shipping rates are based on the weight of your order, delivery location, and shipping method. The shipping method you choose will take affect after the order is processed.

Our website inventory is updated every 15 minutes. R&R Arms ships items as they are available. Keep in mind we have several warehouses. Therefore you may receive more than one delivery if you purchase several items. Items that will ship separately include items that have different shipping/delivery methods and items are not available in our warehouses on the same day.

All powders and primers will incur an additional $20.00 hazardous material charge. If you order both powders and primers, the hazardous material charge will be $40.00. You may not receive tracking information on orders with hazardous materials.

Ammunition is shipped UPS Ground due to certain laws and regulations. Ammunition shipments to Alaska, Hawaii, Puerto Rico will incur an additional $20.00 hazardous material charge. At this time we cannot ship powders and primers to AK or HI.

All firearms need to be shipped to an FFL dealer. If you purchase a firearm, you must locate a deal in your area who will accept the shipment of the firearm and complete a transfer. All other products will be shipped to your residence.

Hand guns must ship UPS Next Day due to certain freight regulations.

Rifles and shotguns can be shipped to your FFL dealer UPS Ground.

Customer will be responsible for freight charges on all refused shipments.

Transit Time
UPS Ground 2-10 Business days
UPS Second Day 2 Business days
UPS Next Day 1 Business day
Saturday and Sunday deliveries are not available.

Return Policy
Because of certain liabilities, sales are final on the following items, but are not limited to firearms, ammunition, night vision products, air guns, black powder firearms, powders, primers, food barrels, clothing, non electronic game calls, batteries, flashlight bulbs, DVD’s, sight installation tools and special order items.

R&R Arms does NOT accept firearm returns after the firearm has left the dealers location that you pick it up from. Upon inspection of firearm at dealer location, and before the transfer of the firearm is complete, you may contact us to report damage, missing or incorrect items. Firearms which have left the dealers location are the responsibility of you and the manufacturer. If you order a gun which is not allowed in your state you will be subject to return shipping and a restocking fee. You will be responsible for return shipping and a restocking fee if you do not pass the background check on your firearm purchase.

R&R Arms is not a Warranty Station. All warranty matters must be resolved through the manufacturer which holds the warranty. R&R Arms will be more than happy to help in the processing of a warranty claim if needed. R&R Arms assumes no liability for the safe, function of the surplus firearms.

If you would like to return a product, please contact us by either phone or email. Returned merchandise will not be accepted without a return authorization number. A representative will issue a return authorization number. Clearly mark this number on the outside of the shipping container. Merchandise must be packaged in it is original container or packaging in such a way that it is sellable. We cannot accept a return for a product 90 days after the purchase date.

Unfortunately, we cannot refund original shipping & handling charges or other service charges unless an error occurred on our part in shipping your order.

All returns are subject to a restocking fee. Restocking fee will be based on the condition of product and packaging. The restocking fee will be waived if the reason for return is due to our error.

Please allow up to 30 days for your credit to be processed once we have received the returned merchandise.

Cancellation Policy
All UPS / USPS shipped orders begin processing immediately. Unfortunately, once an order has entered the processing stage, we are unable to cancel the order.

Customer will be responsible for freight charges on all refused shipments.

If you would like to return a product for a refund, please call our customer service department at (218) 759-1866. A representative will issue a return authorization number. Clearly mark this number on the outside of the shipping container. Merchandise must be packaged in it is original container or packaging in such a way that it is sellable.

Unfortunately, we cannot refund original shipping & handling charges or other service charges unless an error occurred on our part in shipping your order.

All cancellations and returns will incur a restocking fee. Restocking fee will be based on the condition of product and packaging. The restocking fee will be waived if the reason for return is due to our error.

Please allow up to 30 days for your credit to be processed once we have received the returned merchandise.

Damaged or missing merchandise instructions
Sadly, sometimes a product is delivered damaged or defective. We will do everything we can to resolve this situation. If a product is missing from the package, the item may be back ordered and will be shipped as soon as it is available. All damages and shortages must be reported to the customer service department within 3 business days of delivery date (218-759-1866). Please give us a call. If a product is missing, check shipping carton for damage. Please save shipping cartons and documents for possible inspection by carrier. Some defective products must be returned through the manufacturer, so please call us for instructions. If a defective product can be returned through R&R arms, you will be credited for the cost of the product. Unfortunately, we cannot refund original shipping or return shipping charges.

Refund Policy
Refunds are issued in the original form of payment. Please allow up to 30 days for your refund to be processed.

Policy Changes
From time to time, it may become necessary for us to change our terms and conditions in whole or in part. If we do so, the new policy will be posted on our Website without notice. The new policy will apply to all current and past users of our Website and will replace any prior policies that may be inconsistent. This policy was posted on March 12, 2009.
If you have questions concerning our terms and conditions, or the practices of this site, you may contact us at: service@rrarms.com or 218-759-1866.

Your Acceptance of These Terms
By using this site, you signify your assent to the R&R Arms Terms and Conditions. If you do not agree with these terms, please do not use or site.

 

Contact Information

R&R Arms, Inc.
25323 Beltrami Line Rd
Bemidji MN 56601

Phone:

Fax:

218-759-1866 (10AM-6PM CST)
Monday - Friday 
218-755-9323 ( 24 - 7 )